Sorry I didn’t respond to this sooner. In your situation, the first thing I would do would be to open Outlook and go to the Help menu, click “About”, and then click “Disabled Items” and look to see if the WDS add-in has been disabled.

Sometimes when Outlook crashes or is closed improperly (for any reason) it will ask on start-up if you want to disable all add-ins. If you click “yes” it will disable the add-in that is necessary for indexing to happen properly.

Greetings from Western Australia.

Trust you are feeling better. I couldn’t find your email address, but I have a question.

I love msn desktop search. However, I have recently updated to windows live toolbar and desktop search. Since then, desktop
search says that the indexing is complete, and yet it isn’t reading any of my outlook email/contact data.
I have had outlook running and plenty of time for desktop search to index it.
What am I doing wrong??

Kind regards,

Nigel Gordon