Comments on: Advice: Don’t sign up for Napster http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/ Seattle Geek with lots to say. Thu, 03 May 2012 09:25:06 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Jeremy http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/comment-page-1/#comment-56013 Jeremy Tue, 10 Jul 2007 15:56:35 +0000 http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/#comment-56013 I had to cancel AOL once. The lady on the other end of the phone kept hassling me. I insisted to her that I was moving to somewhere that didn't have a phone line or electricity even (which was a lie) I was just trying to make the cancelation even easier for me (so I thought) She had the tact to recommend a gasoline powered generator and a satellite based Internet service so I can continue on with AOL. After I finally convinced her that wasn't going to happen, the service was cancelled. For good measure, the debit card I paid with...I reported it as stolen so I would get a new one with a different number so they would stop charging me. I also returned all their "Please come back to AOL" mail return to sender. persistent. I had to cancel AOL once. The lady on the other end of the phone kept hassling me. I insisted to her that I was moving to somewhere that didn’t have a phone line or electricity even (which was a lie) I was just trying to make the cancelation even easier for me (so I thought) She had the tact to recommend a gasoline powered generator and a satellite based Internet service so I can continue on with AOL. After I finally convinced her that wasn’t going to happen, the service was cancelled. For good measure, the debit card I paid with…I reported it as stolen so I would get a new one with a different number so they would stop charging me. I also returned all their “Please come back to AOL” mail return to sender. persistent.

]]> By: Brandon Paddock's Blog - Desktop Search and more » Blog Archive » Props to XM Radio http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/comment-page-1/#comment-53215 Brandon Paddock's Blog - Desktop Search and more » Blog Archive » Props to XM Radio Sun, 24 Jun 2007 18:31:25 +0000 http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/#comment-53215 [...] For making it reasonably easy to leave.  Unlike some companies. [...] [...] For making it reasonably easy to leave.  Unlike some companies. [...]

]]> By: Dan http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/comment-page-1/#comment-40925 Dan Wed, 02 May 2007 04:36:25 +0000 http://brandonlive.com/2007/04/30/advice-dont-sign-up-for-napster/#comment-40925 Tip: Your credit card company will probably not have a problem denying payments to a company you name to them (well, past whenever your last payment should be, check your contract). Then all you do is call the company and cancel your service. If they try and convince you otherwise, tell them you've already told your credit card company to deny them future payments, so you ARE canceled; on your end at least. I forget where I read this (think it was in conjunction with the mentioned AOL thing) and it seems to me it could be useful as leverage if they just won't give up. Tip: Your credit card company will probably not have a problem denying payments to a company you name to them (well, past whenever your last payment should be, check your contract).

Then all you do is call the company and cancel your service. If they try and convince you otherwise, tell them you’ve already told your credit card company to deny them future payments, so you ARE canceled; on your end at least.

I forget where I read this (think it was in conjunction with the mentioned AOL thing) and it seems to me it could be useful as leverage if they just won’t give up.

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