For making it reasonably easy to leave. Unlike some companies.
I don’t really have complaints about the service. But since I no longer have the car that had the XM radio built in, it didn’t make much sense to pay for it any longer. The new car has Sirius, although I’m not yet sure if I’ll bother signing up considering how little I used the XM radio in the last one.
They made a quick attempt to sell me a new radio at a discount, which is perfectly fine. But they weren’t insistent, and seemed quite understanding of my situation when I mentioned why I was cancelling. They take calls on Sunday, and I spoke to a real person with hardly a 30-second wait.
So even though I’m no longer a subscriber, XM and I are on good terms in my book.
[powered by WordPress.]
Hi. I'm Brandon. I'm a geek, and I work on Search technology for Windows at Microsoft. This is my blog.
The views expressed within my blog are my own - and are not in any way indicative of those of the company I work for, Microsoft, or it's employees. No warranties or other guarantees will be offered as to the quality of the opinions or anything else offered here.